Helpdesk/ Office Administrator - NewCytech - Nicosia, Cyprus

Job Overview

We are hiring for a highly organized Helpdesk/ Office Administrator to join our Team in Nicosia, Cyprus. The successful candidate will support in the smooth operation of the Office, offering continuous phone service/ support to the company's customers.

Duties & Responsibilities

• Answering and directing phone calls in a professional manner.
• Assisting in Helpdesk and directing tickets to NCT Employees/ Engineers.
• Handling and completing the Warranty Orders.
• Setting-up procedures for the return of faulty spare parts to the suppliers.
• Preparing and providing prices/ proposal to the clients as per required and in collaboration with other internal Teams.
• Issuing Customer Invoices.
• Setting-up requests for payments for all Technical Department Suppliers.
• Organizing and maintaining physical and electronic filing systems.
• Supporting with scheduling meetings for staff members, when required.
• Supporting with preparing and distributing internal communications such as memos, emails, and announcements.
• Maintaining office supplies inventory and placing orders, as necessary.
• Managing incoming and outgoing mail, packages, and deliveries.
• Greeting visitors and directing them to the appropriate person or meeting room.
• Coordinating with building management for repairs and maintenance as needed.

Skills & Qualifications

• At least 1-year experience in a similar position.
• University/ College degree will be considered as an advantage.
• Excellent knowledge of Microsoft Office and other relevant applications.
• Excellent organizational and administrative skills.
• Fluent in Greek and English.
• Very good communication and interpersonal skills. Confident in interacting with and influencing individuals at all levels within or outside the organization.
• Able to maintain the highest degree of confidentiality and professional discretion.

Reports to

The Technical Services Director, NewCytech

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.