Job Overview
The Cloud Account Manager is responsible for driving growth and customer success across our Microsoft Azure, Oracle OCI, IBM and AWS cloud portfolios. This role focuses on managing client relationships, expanding cloud adoption, and supporting our strategic cloud initiatives.
Key Responsibilities
- Manage and grow a portfolio of clients across Microsoft, Oracle OCI, IBM, and AWS cloud services.
- Identify and execute opportunities for upselling, cross‑selling, and renewals.
- Achieve revenue, margin, and cloud consumption targets.
- Provide guidance on cloud solutions, licensing, and migration options.
- Maintain accurate pipeline, forecasting, and account documentation.
- Collaborate with technical, delivery, and vendor teams to ensure successful solution design and execution.
- Ensure high levels of customer satisfaction and support ongoing cloud lifecycle needs.
Qualifications
- Experience in cloud account management or technology sales.
- Knowledge of Azure, OCI, IBM and AWS offerings and commercial models.
- Strong communication, negotiation, and relationship‑building skills.
- Cloud certifications are an advantage.