Graduate e-Commerce Operations Specialist - Logicom Public - Nicosia, Cyprus

Logicom Group Careers Head Office Graduate e-Commerce Operations Specialist - Logicom Public - Nicosia, Cyprus

Job Overview

We are seeking a highly organized and motivated e-Commerce Operations Specialist to join our team. The successful candidate will play a critical role in managing and optimizing our Logicom e-Commerce B2B portal across various countries. The ideal candidate has a strong grasp of e-Commerce operations, excellent problem-solving skills, and the ability to collaborate effectively with cross-functional Teams.

Duties & Responsibilities

  • Overseeing the day-to-day administration and content updates of the Logicom e-Commerce portal across multiple international markets.
  • Responsible for regularly updating pricing information for existing items across our B2B websites.
  • Collaborating with Product Managers and Partners to identify and resolve web-related issues. Coordinating with web developers to address technical problems promptly and efficiently.
  • Facilitating close cooperation with the Sales and Marketing Departments to augment the visibility and promotional efforts of the e-commerce platform.
  • Administering and ensuring the integrity of the ERP Navision system, maintaining accurate and current information for various countries.
  • Conducting training sessions for both internal Product Managers and external partners to optimize their use of the e-commerce platform.
  • Overseeing the creation and management of Stock Keeping Units (SKUs) and their addition to the import tool.
  • Working in conjunction with Marketing Teams across different countries to efficiently execute marketing promotions.
  • Collaborating with web developers to facilitate the integration of new features and enhancements from the ERP system into the e-commerce platform.
  • Striving to meet and exceed the annual targets established for e-commerce operations.
  • Responding to new inquiries regarding the e-commerce portal, ensuring timely and precise solutions to user queries and issues.
  • Identifying and leveraging opportunities for process improvement and increased efficiency within e-commerce operations and proposing and implementing strategies to improve overall user satisfaction.
  • Performing any other duties or tasks as required by management, contributing to the successful execution of e-commerce operations.

Skills & Qualifications

  • Possession of a Bachelor's degree in Business, Management Information Systems, E-commerce, or a field that is closely related.
  • Relevant experience in e-commerce operations, preferably within a multinational environment would be considered an advantage.
  • Previous engagement with Dynamics 365 Business Central, Navision, or other Enterprise Resource Planning (ERP) systems constitutes a beneficial attribute.
  • Familiarity with e-commerce platforms, ERP systems, and web technologies will be considered an advantage.
  • Proficient verbal and written communication abilities in both the Greek and English languages are required.
  • Strong organizational and time management skills.
  • Understanding Google Analytics 4 , GTM and Power BI is a plus.
  • Ability to work effectively in both independent and team-based work environments.
  • Computer proficiency and willingness to learn other web-based tools.
  • Superior problem-solving capabilities accompanied by a proactive stance towards the identification and resolution of issues.
  • Detail-oriented and organized, with the ability to manage multiple tasks simultaneously.

Reporting

e-Commerce Development & Operation Team Lead

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality, and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience, and potential of each individual candidate.

We reserve the right to remove the announcement at any point in time when a satisfactory number of applications have been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

Country: Cyprus
Company:Logicom Group
Seniority: 1-3 years experience
Date: 05/04/2024

Apply

By pressing the Personal Data Protection Consent button below you are providing to Logicom your express consent to the effect that your personal data will be processed by Logicom exclusively for the purposes of this recruitment exercise. Your personal data will be retained by Logicom for the period of six (6) calendar months after the submission of your CV.

The Logicom Data Protection Officer (hereinafter mentioned as ‘the DPO’) is Mr. Georgios Georgiou and his contact details are as follows: e-mail address dataprotection@logicom.net, contact telephone number +357 22551000, contact fax number +357 22514294, and postal address 26 Stasinou Avenue, 2003 Strovolos Cyprus. You may contact, in Greek or English, with the Logicom DPO during the working hours 08:00 until 17:30 from Monday to Friday. You have the right to withdraw your consent at any point in time including the period of six (6) calendar months after the submission of your CV. The withdrawal of your consent shall not affect the lawfulness of your personal data processing based on your consent before its withdrawal. You have the rights to have your personal data inspected, rectified and deleted – erased, at any point in time including the period of six (6) calendar months after the submission of your CV. To that effect you can exercise any of your above – mentioned rights, including that of the withdrawal of your consent, by communicating in writing, in Greek or English, with the Logicom DPO by means of e-mail communication or fax communication using his above –mentioned contact details.

Please see Logicom’s Data Privacy Policy for details on how our company uses your personal data.

PRE-EMPLOYMENT CANDIDATE PRIVACY NOTICE FOR MEDICAL ASSESSMENT BEFORE HIRING

You agree that subject to the completion of the recruitment process and provided that you receive a conditional offer for employment, you will go through a Fit-For-Work assessment by the Company’s Doctor. The Doctor defines the medical tests needed and performs the examination. You will need to sign a Data Privacy consent with the Company Doctor. The Company Doctor will provide a Fit-For-Work assessment with possible comments to the Company. This assessment will be one of the elements taken into consideration for providing a final offer. Other elements include but are not limited of, verification of the educational certifications, the references, and the work permits (if applicable).

Logicom will keep the Fit-For-Work assessment as part of your HR records if your Employment Contract is signed. If the Employment Contract is not signed, the Fit-For-Work assessment will be destroyed upon such confirmation.

We process the above data as part of the preparation to enter into a legal agreement.

Note that a separate agreement between you and the Company Doctor regarding Data Privacy will need to be signed.